Why Isn't The Map Loading?
There are a few possible reasons that a map may not be loading your browser. Here are a few of the most common reasons:
Browser Caching
We are constantly updating The Coal Fields™ to bring you the best map browsing experience. Sometimes, that means that old content saved on your browser may interfere with our new content. To resolve this issue, clear your browser cache and refresh the page.
WebGL
To bring you the best interactive map experience, we rely on WebGL, a powerful 3D graphics tool. Depending on your browser, WebGL may not be available by default. Without it, our maps can't load on your browser. To learn more about WebGL, read How Do I Enable WebGL?
We Broke Something
We try very hard to ensure the quality of our work. But sometimes, we mess up. If we missed something, the best course of action, once you have confirmed the problem isn't caching or WebGL support, is to contact us. For best results, tell us the browser, version, and device that you are using as well as any details on how and where you encountered the problem.